Cancellation Policy

1. Order Cancellation

  • You can cancel your order within 24 hours of placing it.

  • To cancel, contact our customer support team:
    Email: proposhventurespvtltd@gmail.com
    Phone: +91 9773906770

  • Once an order has been processed or shipped, it cannot be canceled.

2. Refunds

  • If your order is canceled before shipment, you will receive a full refund to your original payment method.

  • If your order has already shipped, please refer to our Returns & Exchanges Policy for instructions on returning the item for a refund.

3. Non-Cancelable Orders

  • Certain products, such as custom or made-to-order items, may not be eligible for cancellation.

  • Please check the product description carefully before placing your order.

4. Changes to Your Order

  • If you need to modify your order (change shipping address, update product details, etc.), contact us as soon as possible.

  • Changes can only be made before the order has been processed or shipped.

Thank you for shopping with thenovacartz!